How do I reset my password?

Forgot your password or need to reset it? Here's how...

Resetting your password

  1. Open the password reset page or visit your preferred app's login page. Here is a link to the web app
  2. Enter your accounts email address.
  3. Click "Find"
  4. Open your email account and click on the link provided in the focus booster email. 
  5. Enter your new password twice.
  6. Click "Reset."

Changing your password

  1. Log in to the focus booster web app and visit your account
  2. Click "Manage my password" in the menu on the left.
  3. Enter your current password. 
  4. Enter your new password twice. 
  5. Click "Change my password."

Having issues?

The password resets have some rigorous security settings around them. If you don't use it within an hour, it expires, and if you don't use the same browser that you requested the reset from to sign-in, it won't work. This is all to ensure your account can't be hacked.

With these tips in mind, please try resetting your password again. 

If you are still experiencing issues, please contact our support team via chat or email, and we'll be happy to assist as best we can.

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